Overview

Before all, you need to reach business cooperation with trip.com.

This document only applies to the sale of ticket offers within China’s Mainland. Here we will outline the essential steps for creating orders.

Firstly, you need to provide us with your available offers, so that we can present them to our passengers for their selection.

Secondly, when passengers express interest in a candidate offer, we will verify its accuracy and availability with you once again.

Thirdly, once the offer has been verified and passengers have completed all required travel information, we will initiate an order creation request.

Finally, the order will be submitted.

1. Search for shopping offer

Retrieve available offers from you based on passenger’s Departure, Arrival, DepartureDate, etc.

QPS of this request may be very high, you need to ensure the load capacity of your system in advance.

2. Confirm offer

When passengers select an offer provided by you, we will initiate an offer confirmation request.

The confirmation request will validate whether the offer has been changed or whether there are still enough seats available.

If the confirmation result is unavailable or inconsistent, it may impact your booking count.

Trip.com will initiate an offer confirmation request for each ticket within a multi-ticket trip.

3. Create order

Once the offer has been verified and passengers have completed all required travel information, we will initiate an order creation request.

In response, you need to prepare the relevant resources and provide us with the unique identifier, such as OrderId.

4. Submit order

When we believe the timing is right, we will initiate a submit request with the OrderId.

In response, you need to update the relevant resources from a prepared state to an occupied state, and then notify us.

China’s Mainland Offers Sales Service schema

To see all of the options you can provide and everything that we’ll return back, please refer to China’s Mainland Offers Sales Service.