Rebooking Service

Due to various reasons, your customer can not travel as originally planned, and you need to rebook the customer’s itinerary, such as rescheduling or upgrading.

You can use this service to rebook to meet your customer' changed travelling needs.

If you want to rebook, you will need to, first of all, find out whether order items is rebookable or not, which depends on the applicable rebooking rules.

You can use this API to query the rebookability of any order item by the OrderID.

Under this circumstance, you can choose to renew your order, which means cancel the existing order and book a separate order where you can use your refunds from the old order, if there is any, to pay for the separate order. You may need to cover the price difference in case the price of the separate order is higher than the refunds.

Please refer to InquiryFlightRebookability.

Once you have selected a rebooking offer, you then need to confirm a rebooking offer.

You should use this API to confirm a rebooking offer (verify booking and PNR).

The confirmation result can be obtained by inputting the rebooking token (BookingToken) and the verification token (VerificationToken) that you can get from the response of this API into the QueryRebookingOfferConfirmationResult API.

Please refer to CreateRebookingOfferConfirmation.

You can use this API to query the rebooking offer confirmation result (the booking and PNR verification result).

The result can be obtained by inputting the rebooking token (BookingToken) and the verification token (VerificationToken) that you can get from the response of the CreateRebookingOfferConfirmation API into this API.

To see all of the options you can provide and everything that we’ll return back, please refer to Rebooking Service.